Questions people ask us
Straight answers. If yours is not here, just ask.
The short version. Estimates are free, they are written down, and most go out the same day. We serve Bailey and the surrounding counties. Call or text (252) 966-8387.
What does landscaping cost?
Nobody can price a landscape from a web page, and you should be wary of anyone who tries. Grade, soil, access and what is already growing all change what a job takes.
What we can tell you is how the price is built: the area being maintained or installed, the hours it genuinely takes, the materials, and the drive to reach you. You get that in writing before anything starts.
Be careful with the lowest bid. A number well under the others usually means thinner materials, rushed work, or extras that appear later. Ask every bidder what is included and compare those lists, not the totals.
Do you charge for an estimate?
No. We walk the property with you, listen to what has been bothering you about it, and put a written scope and price in front of you. Most go out the same day.
What areas do you serve?
Bailey, North Carolina, and out across Wake, Nash, Franklin, Johnston, Wilson and Durham counties — including Zebulon, Wendell, Wake Forest, Rolesville, Knightdale, Middlesex, Spring Hope, Nashville and Rocky Mount.
If you are near the edge of that, ask anyway. It depends on the job.
Are you insured?
Yes, and we will put a certificate in front of you before work starts. Ask every contractor for one — a company that hesitates is telling you something. Broadleaf holds any license the State of North Carolina requires for the work we perform.
What is included in regular maintenance?
A standard visit is mowing, string trimming, edging the hard surfaces, and blowing down drives and walks before we leave.
Bed weeding, shrub work, mulch and seasonal color can sit inside the contract or be booked as needed. Either way it is written down, so there is no argument later about what was meant to happen.
Anything outside the agreed scope is quoted before it happens.
How often will you come?
Usually weekly through the growing season, every other week on some properties.
There is a local detail worth knowing. Bailey sits in the transition zone, so lawns here are either cool-season tall fescue or warm-season bermuda, zoysia or centipede — and they grow at opposite ends of the year. Fescue runs hard in spring and again in fall. Bermuda greens up in April, needs cutting by late April, and does its fastest growing from June through August.
We set the schedule to what is actually growing in your yard rather than to a calendar.
Do I have to sign a contract? Can I cancel?
There is a written agreement, because it is the only way both sides know exactly what was promised. You can cancel it. It is not a year you cannot get out of.
Do you offer a warranty?
Workmanship is warranted as set out in your agreement. Plants carry their own terms, because a living thing depends on watering and weather nobody controls.
The full detail is on our warranty page, written in plain language rather than legalese.
How soon can you start?
Most quotes go out the same day. Start dates depend on the season and the size of the job — spring and fall are the busiest. If we cannot make a date you need, you will hear that when you ask, not the afternoon before.
Who will actually be on my property?
The same people, and you will know who they are. Not a different subcontractor every visit. One point of contact for anything you need.
What happens when it rains?
Wet ground gets torn up by mowers, so we move the visit rather than damage the lawn to keep a schedule. You are told when.
Can you fix standing water or a soggy yard?
Usually, yes — and it is more often a grading problem than a drainage-pipe problem. We look at where the water actually wants to go before proposing anything.
Typical fixes are regrading away from the foundation, French drains, burying downspout lines to daylight, dry creek beds, and erosion repair. It is also one of the most common items on a home inspection report.
Do you take one-off jobs, or only ongoing contracts?
Both. Cleanups, mulch, plantings, drainage and hardscape are frequently one-off. Grounds care is ongoing by nature.
Do you work with realtors and property managers?
Yes. Pre-listing cleanups, photo preparation, vacant-property maintenance, inspection punch-list work and closing deadlines. We invoice management companies direct, work without the owner present, and send before-and-after photographs for your file.
What is the difference between a landscaper and a lawn care service?
Lawn care usually means mowing and treating turf. Landscaping covers the whole property — beds, plantings, drainage, hardscape, lighting and structures — as well as the grass. Broadleaf does both, which means the team that maintains your property already knows it when something needs building or fixing.
How do I get a price?
Call or text (252) 966-8387, email info@broadleaflandco.com, or send a photo of the spot that is bothering you. Photographs answer more questions than a paragraph does.
Property Policing Questions
What is Property Policing?
Property Policing is recurring, documented litter removal for commercial properties. Broadleaf walks the site by hand and clears entrances, beds, shrub areas, curbs, parking islands, dumpster surrounds and other places machines and mowing crews commonly miss.
Does Property Policing replace our landscaper or parking-lot sweeper?
No. Keep your landscaper and keep your sweeper. Broadleaf handles the litter that falls between their responsibilities, including beds, shrubs, fence lines, entrances, islands and tight corners.
What types of properties do you service?
Property Policing is designed for medical offices, restaurants, shopping centers, professional buildings, dealerships, managed portfolios and other commercial properties where exterior appearance matters.
How often do you visit?
Service may be scheduled once weekly, several times per week or daily, depending on traffic and how quickly litter accumulates. The correct schedule is determined during a property walkthrough.
Do you provide proof that the service was completed?
Yes. Visits can document the property, date, arrival and departure, completed zones, inaccessible areas and notable property conditions. Photographs are included when useful or required by the service agreement.
What happens if the property already has substantial litter buildup?
Existing buildup is handled through a separately quoted Property Reset. This establishes a clean baseline before recurring service begins.
Ask us anything